Projects | ICCA - International Centre for Cross-cultural Awareness

	Feedback on Training: «Welcome to Kaluga» given by Neil AHITAN. «The course was very professional and very well presented. Contents covered all my needs and even covered items and issues I didn’t expect to be covered. It was very informative and interesting with the whole group participating. It was very interactive. I would recommend anybody to attend this course who is new to the country» See original feedback here


	Feedback on Training: «Welcome to Kaluga» given by ISUAAK SOOKDIN. «It is a must for expats to attend. It is an in lightning session regarding Russian session. The tutor is very professional and her objectives are very clear and specific» See original feedback here



	The training «How to do business in Russia and with Russians» took place on the 24 of March 2010. *Trainee*: Craig Jones, Finance director «Feedbacks about your work in our company have been extremely positive and my colleagues advised me to visit this training. After it, I can say that many things that used to be confusing and frustrating, are now clear. In particular, I now understand why so often when we can not sign a contract, we stop and finish the negotiations, rather than to continue to communicate and eventually to achieve results. The key lies in the Russian model of communication. Thank you. I will definitely use the knowledge gained in their work in Russia”- said Mr. Jones after the training



	The training on How to do business in Russia and with Russians took place on 20 of April 2010 Company: AVON, Russia Trainees: Vlad Tiglariu, Michal Borec Vlad Tiglariu: Very helpful course both for orienting within the company culture (Russian) and within general Russian society. Good number of real-life examples from cross-cultural situations (foreigners in Russia). Very interesting set of theory models and quite accurate national specifics identified. Michal Borec: This course was very useful to me because it made my thoughts more organized and by concrete examples it showed me that many situations which I have been in, have different solutions. Also this course proved some of my previous thoughts about Russian culture aspects, affecting everyday life and business. Because of the lack of time I will use the opportunity to contact the trainer (Svetlana) personally for further consulting. Very good training! Thank you!



	In June 2009, the joint Training “Business Communications with Foreign Partners” for JSC OGK-5 and Enel Russia took place in the recreation center “Luch”. Top-managers of different Departments of the both Companies — representatives of Italy and Russia — took part in the Training. The work at the Training was in an atmosphere of general enthusiasm. All practical tasks attracted heightened interest and discussion. During summarizing all the participants said the cross-cultural issue is of the utmost importance. “Everybody worked great! We need not only the result but the way to achieve it. Such type of training is necessary for us!” — Titova Anastasia, the HR manager of OGK-5 said after the Training



	The roundtable discussion *“Staff Recruitment abroad: peculiarities, prospects and technologies”* took place on the 4th of June in 2009. It was organized by HeadHunter Company which works in the sphere of Internet recruitment. CEO of ICCA Svetlana Kusnetsova took part in the roundtable discussion. She spoke on Recruitment across Culture. “I would like to note that to our and all the guests’ mind you speech was the model of the professionalism and deep knowledge of this problem specificity. When many Russian companies just to enter the International Recruitment Market your experience is really invaluable to guard against errors”, — Andrey Oblov, the Head of Integration Department said about Svetlana's speech. More info you may get from http://hh.ru/news.do?newsId=482.



	In May 2009 the Training *“How to do business in Russia and with Russians”* was held in *“Rexam Beverage Can Dmitrov”* — the Moscow office of Rexam PLC — the world's second largest consumer packaging group and the world's leading beverage can maker. The Company Directors — representatives of UK, Germany, Sweden and Russia — took part in the Training. In their feedback forms they wrote: “The Training was very interesting and gave some useful tips and advice which we will use in day-to-day work with Russian colleagues. Clear presentation. Good course — thank you!” and “The seminar gave me some important information about Russian culture and about people's expectations and behaviour that I can go away, think about and hopefully use to the mutual benefit of me and my colleagues. Interesting material, good insight into Russian people”.



	In May 2009 the Training *“How to do Business with Belgian Partners”* took place in TDW Eurasia — Moscow Representative Office T.D.WILLIAMSON S.A T.D.Williamson, Inc., the world's most recognized name in pipeline equipment and services, delivers safe integrity solutions for onshore and offshore applications. “Thank you very much for organizing of such a nice training, — Pavel Jakoubek — Regional GM said. — Very good explanation of culture differences and providing very useful advice. Practical training of dealing with strange culture was also very good. For most of us it was new and for all very interesting. Especially useful were practical examples and their evaluations”.



	In April and May 2009 the Internet Session *“How to do business in Russia and with Russians”* took place at the Cross-cultural Communications Centre. Mr. Aurelien Le Blan, Director Strategy and Business Development, Lafarge Cement took part in the Session. “Thank you for this training How to do Business in Russia and with Russians, which will be without any doubt quite useful for my first months in Russia. As a feedback for the session, I would say that the training is rather exhaustive and encompasses several dimensions of doing business in Russia. The interactivity is quite good within the program and specific & personal situations can be discussed and analyzed with the trainer. I particularly appreciated the framework for analyzing and classifying the different cultures as well as the precise descriptions and exchanges on Russian negotiations, management style and work organization”, -said Mr. Aurelien Le Blan after the session.



	As an international *executive responsible for Business Development in Russia* and other emerging markets, I not only recommend Cross Culture Training by ICCA, but I also suggest that any serious organization who wants to increase its chances of success in Russia should make it compulsory for its executives to attend it in whichever way they can. The program is objective and highly interactive and gives you real tools for understanding Russians, their behaviors and forging great business relationships that may eventually spillover into friendships. I truly adores the session and I think Svetlana Kuznetsova is fantastic” — VanDyck Silveira, Business Development Director Duke Corporate Education



	Seminar at W.L.Gore & Associates Inc. In September 2008 Svetlana Kuznetsova, CEO of ICCA, provides the training seminar for top managers of W.L.Gore & Associates Inc. in Munich. The seminar is entitled “These strange Russians: How to work and live in Russia”. W.L.Gore & Associates Inc. is a world-known fluoropolymer producer



	In March 2009 the couching session *“How to work in Russia and with Russians”* was held for CJSC “Multon” — the one of the Coca-Cola subdivision. The Couching session was organized for Dieter Moser — General Manager of the CJSC “Multon”.



	Seminar at Avon, Russia In August 2008 Svetlana Kuznetsova,CEO of ICCA, provided the second individual training *“How to do Business in Russia and with Russians”* for Christo Manov, Managing Director of Avon Russia, Kazakhstan, Kyrgyzstan.